1st & 2nd Line White-Labelled Support


Q: What Do We Want? A: Immediate Gratification! 
Q: When Do We Want It? A: When Do You Think?!?

 

At The Comms Collective, we COMPLETELY understand that some of our Partner Clients just need to be out closing deals and generating margin whilst not necessarily having the resource to deal with basic day-to-day client support calls and queries that inevitably come from having a growing business.

We offer ALL clients 1st & 2nd Line White-Labelled support on a bespoke basis.

We deploy fully branded Ticketing systems and white-labelled telephone support on a per-extension or per-client basis making sure that you deliver that perfect end user experience in time, every time. Of course, you’ll be copied in and have full visibility at all times – we make sure you’re completely in the loop at every twist and turn.

And it’s not just our ‘proprietary’ services that we support, but also offer 3rd Party Vendor Management on your behalf if required, so you can be confident that whatever your customer’s immediate requirement or issue someone with technical ability will react immediately to fix the issue quickly, and with complete satisfaction.

Get in touch with one of our Directors now (or whenever you get a minute) to discuss our disruptively simple pricing model, and continue to concentrate on what you do best whilst we deal with the growing pains on your behalf. Simple.